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1120 Burlingame Avenue #101

Burlingame Ca, 94010

Policies & Returns


At this moment we do not offer returns or exchanges. We are a very small business with very expensive overhead expenses. We hope as we grow we may be able to have a different offering in the future.

Exceptions are, if you receive your item(s) and they come to you damaged, please take a photo within 24 hours of receiving the order and contact our team via email at kristinelorraine@alicelorrainesalon.com In this instance, we will be very happy to replace any damaged item(s).